"Buy furniture to bear the tax point I only invoiced"
投稿日時: 2017-3-20 17:09
<p>Recently, Yuhang District Consumer Protection Branch Qiao Secretary received a complaint from Ms. Wei, said 2016 "double 11" when it was in the woods Qiao Si furniture store to buy furniture,modern outdoor rattan dining table and chair is due to the appearance of furniture sent flaws, the scene With the business can not reach an agreement, requiring a refund refund mediation.</p>
<p>Consumer Protection Branch Qiao Division branch received a complaint, immediately went to Lin's Wood Qiao Si furniture experience shop, Lin's wood line O2O experience museum is located in Qiao Sihua Rongcheng, with the scene of the home with, take offline experience , Online orders under the O2O marketing model. After the Consumer Protection Committee Qiao Secretary to understand the situation of the staff, Ms. Wei said, "double 11" shopping in the experience of the museum under the furniture, which merchant shipping sofa appearance is flawed,how to repair chair straps and webbing? after consultation with the business, business re-issued The color of the sofa and the color of the color difference is very large, it is required to return. Shopping malls responsible person to understand the situation, expressed willingness to the appearance of the sofa flaws and Ms. Wei mediation, the mediation, the business agreed to give Ms. Wei sofa discount, Ms. Wei expressed satisfaction with the mediation results accepted.</p>
<p>Since 2015, IKEA Home Co., Ltd. settled in Yuhang Qiao Division, a number of home experience shop settled Yuhang Qiao Division, and these experience shop to take O2O (ie Online To Offline, refers to the line of business opportunities and the Internet, let The Internet to become the front line of the transaction line) mode, in this, Consumer Protection Committee staff to remind consumers, O2O as a new way of shopping experience, as third-party trading platform operators are often in the field, consumers and third-party transactions Platform operators such as the occurrence of consumer disputes, according to "Network Transaction Management Measures" Article 28,outdoor living furniture clearance consumers in the platform to buy goods or receive services, consumer disputes or their legitimate rights and interests are damaged, the consumer requirements platform mediation, Platform should be mediation; such as consumers through other channels of rights, the platform should provide consumers with the operator's real site registration information, the platform should provide consumers with real business registration information, and actively help consumers to maintain their own legitimate rights and interests.</p>